10$ Shipping to UAE, 5$ Shipping to Lebanon and 19€ to Europe

Returns

Returns: Within Czech Republic 

You have 30 days from receiving your order to return any item. To return an item, please follow the below instructions:

Step 1
Click Here to Download the Return Form
Fill in the Return form and email it to info@pampeli.com. We will reply with a Returns Merchandise Authorization number.


Step 2
Securely pack the item you would like to return, in its original packaging if possible. Place the return form, which includes your order number and Returns Merchandise Authorization number, inside the package or send it to info@pampeli.com.
 

Step 3
Return shipping costs are covered by you. Please send the item(s) back with the carrier of your choice to the below address.
 

Pampeli S.R.O.
U Studánky 250/3
Praha 7, Holešovice
Czech Republic 170 00

Returns: LEBANON

You have 30 days from receiving your order to return any item. To return an item, please follow the below instructions:


Step 1
Click Here to Download the Return Form
Fill in the Return form and email it to info@pampeli.com. We will reply with a Returns Merchandise Authorization number.

Step 2
Once you contact our team at info@pampeli.comwith you return request, we will schedule a return pick up.
 

Step 3
Securely pack the item you would like to return, in its original packaging if possible. Once your return has been received by the Pampeli store and complies with our Returns Policy, we will refund you in your original payment method. Please note as per our policy, the returned item will be refunded excluding shipping costs.

Returns: UAE

You have 30 days from receiving your order to return any item. To return an item, please follow the below instructions:


Step 1
Click Here to Download the Return Form
Fill in the Return form and email it to info@pampeli.com. We will reply with a Returns Merchandise Authorization number.

Step 2
Once you contact our team at info@pampeli.comwith you return request, we will schedule a return pick up.
 

Step 3
Securely pack the item you would like to return, in its original packaging if possible. Once your return has been received by the Pampeli store and complies with our Returns Policy, we will refund you in your original payment method. Please note as per our policy, the returned item will be refunded excluding shipping costs.

 

International returns: AUSTRIA, BELGIUM, BULGARIA, DENMARK, FINLAND, FRANCE, GERMANY, GREECE, ITALY, NETHERLANDS, POLAND, PORTUGAL,ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEEDEN & UK.

You have 30 days from receiving your order to return any item. To return an item, please follow the below instructions:
 

Step 1
Click Here to Download the Return Form
Fill in the return form and email it to info@pampeli.com. We will reply with your Returns Merchandise Authorization number.
 

Step 2
Securely pack the item you would like to return, in its original packaging if possible. Place the return form, which includes your order number and Returns Merchandise Authorization number, inside the package.
 

Step 3
To return the item(s), please send the item(s) back with the carrier of your choice to the below address.

 

Pampeli S.R.O.
U Studánky 250/3
Praha 7, Holešovice
Czech Republic 170 00

Kindly note that the return shipping costs are covered by you.

 

Return Policy

  • Your returned item must arrive at the Pampeli address provided no later than 15 days after you've received the order
  • Please contact Customer Services if you have any queries relating to this
  • Once your return has been received by the Pampeli store and complies with our Returns Policy, we will refund you in your original payment method
  • Items must be returned unworn, unwashed, undamaged and unused with their original tags. Footwear and accessories must be returned in the original boxes provided and inside a protective shipping box
  • We recommend that you return items in their original packaging to ensure necessary protection during transit
  • Returned items will be refunded excluding shipping costs

Refunds
Once the Pampeli store has received your item(s), we will refund you in your original payment method. Refunds can take up to 7 business days to process.
 

Exchanges
If you would like to exchange an item(s), you will need to return the original item and then place a new order. You will receive a refund for the original item, excluding the original cost of shipping, as per our Return Policy.